Job details

Business Analyst

Region: Midlands

Location: Stratford-upon-Avon

Contract type: Permanent

Reference number: ITDI00882

Working pattern: Full-time

Closing date: 10th June 2022

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About the role

  • Competitive salary + up to 17.5% annual bonus + great benefits

  • Up to 80% homeworking options available

  • Development opportunities in a growing team


To support an increase in demand from projects and business change initiatives across NFU Mutual, we have a great opportunity for a Business Analyst to join our Business Analysis Services team.  


This growing team provides analysis services to key stakeholders to enable successful business change that meets the needs of both our organisation and our customers. Our significant change programme currently includes projects in digital customer management, finance, general insurance policy management systems and regulatory change.


This role is based in our Ryon Hill office, just outside Stratford-Upon-Avon. However, we understand how important a positive work-life balance is to you, so to help you give your best, we offer great facilities when you want to be in an office environment and support to work up to 80% of your hours from home.

About you

An experienced professional, you proactively build working relationships with stakeholders across an organisation to enable the effective delivery of Business Analysis services. You confidently manage business sponsors, project teams and vendor resources to ensure project and business objectives are met. Meticulous in your approach, you clarify the impact of proposed solutions to establish costs, risk and options, and present appropriate recommendations in a concise, traceable and flexible manner. Ideally, you’ll have experience of General Insurance, Pensions, Investments and Protection or other Financial Services. To join our team, you must have:  


  • Experience of Business Analysis delivery throughout the full lifecycle of change (including software development) 

  • Solid knowledge of Business Analysis, including the application of appropriate tools and techniques 

  • Knowledge and experience of documenting requirements via Use Cases/UML or User Stories and BPMN for processes.


A Degree, Apprenticeship or equivalent industry experience is desirable, as is a BCS/ISEB Diploma or other formal analysis training/qualification. Knowledge of the following customer portals would also be advantageous; CRM (MS Dynamics), General Insurance applications (Guidewire), General Ledger (WorkDay) (Advantageous).

Benefits and rewards

When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:   

  • A competitive salary

  • Annual bonus (up to 17.5%) 

  • Contributory pension scheme, up to 20%, including your 8% contribution 

  • 25 days holiday + bank holidays + buy/sell holiday scheme 

  • Access to savings at High Street brands, travel and supermarkets 

  • £20 contribution to a monthly gym membership – subject to T&Cs  

  • Health and wellbeing plan - cashback for dentist, opticians, physio and more 

  • Unlimited access to Refer a Friend £500 bonus scheme  

  • Life Assurance cover 

  • Employee discounts on a range of NFU Mutual insurance policies. 

Working at NFU Mutual

We’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being “a great place to work” and are one of only 39 companies across the globe, and the only organisation with headquarters in the UK, to receive a Gallup Exceptional Workplace 2021 award. We were also named in the LinkedIn Top 25 Companies List 2021.      


We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.

Apply now


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About NFU Mutual

We are a leading provider of General Insurance and Financial Services. From our strong farming roots we’ve grown to become a UK-wide organisation, turning over £1billion annually. Yet success hasn’t gone to our heads. We’re proud to remain completely customer focused, down-to-earth and committed to the rural communities we’ve grown from.

Our ethos - of trust, respect and personal service - lies at the heart of all we do and has seen us build an enviable reputation for exceptional member loyalty. Though we’ve been in business for over 110 years, we have big ambitions for the future. And that’s why we’re looking for talented people to join our growing organisation. Talented people like you.