Job details

Charitable Giving Administrator

Region: Midlands

Location: Stratford-upon-Avon

Contract type: Permanent

Reference number: SMD100470

Working pattern: Full-time

Closing date: 10th December 2021

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About the role

Giving back to the community and supporting individuals with additional needs is something very important to us at NFU Mutual. 

In 2020, we made exciting changes to our community support. This included the creation of an Agency Giving Fund to sit alongside fundraising initiatives by NFU Mutual staff through our Community Giving Fund.  The Agency Giving fund provided emergency relief during the Pandemic for frontline charities nominated by our Agents in over 300 offices across the UK. 

In 2021, we pledged £2.75 million in charitable donations to support and help build resilience in our communities. The Agency Giving Fund successfully distributed £2million to local charities in 16 weeks and an additional £750,000 was donated to the NFU Mutual Charitable Trust to support national organisations.

Our Community Giving programme forms part of our Environmental, Social and Governance (ESG) strategy and is something we are very proud to continue. As such, we are looking to appoint a full time, permanent Charitable Giving Administrator to support with the administration and coordination of the funding distribution. Reporting to the Corporate Reputation & Communications Manager, you will play a pivotal role in delivering the overall Charitable Giving plan. 

Duties include:

  • Undertake all administration work for the Agency Giving Fund and Community Giving Fund to ensure the smooth operation of both funds.

  • Complete designated Charitable Trust related activities, co-ordinating with all parties and supporting the promotion of the Trust and its schemes, including the Centenary Awards programme.

  • Support the Reputation team in communicating the benefits of volunteering activities, by gathering information and directing and responding to enquiries, to increase awareness of the skills applied and impact generated in our communities.

  • Compile and manage a suite of Environmental, Social and Governance (ESG) related assets and produce collateral to support integrated campaigns and press activity.

  • Administer the ‘Pennies from Heaven’ payroll giving scheme and promote the scheme to new and existing employees, to remind and thank staff and encourage participation and continued support.

  • Monitor internal and external community support enquiries, including the ‘Doing our Bit’ mailbox, to ensure a timely response is provided.

About you

To be successful in this role, you will have the following skills, experience and attributes:

  • Solid experience successfully working with Microsoft Office packages

  • Excellent communication skills, both verbal and written

  • Experience of delivering exceptional customer service

  • A real self-starter who is motivated, ambitious and passionate about charitable giving and community support

Rewards and Benefits

At NFU Mutual we pride ourselves on being “a great place to work” and one of only 39 companies across the globe, and the only organisation with headquarters in the UK, to receive a Gallup Exceptional Workplace 2021 award. We were also named in the LinkedIn Top 25 Companies List 2021. When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including: 

  • Salary £19,500 to £25,000 (depending on experience)

  • Annual bonus (up to 10%) 

  • Contributory pension scheme (maximum of 12% company contribution)

  • 25 days holiday plus bank holidays (additional holiday purchase scheme)

  • Employee discounts 

  • Gym subsidy  

  • Health and wellbeing plan

  • Life Assurance cover

  • Discounts on a range of NFU Mutual insurance policies

NFU Mutual are happy to offer its employees informal homeworking. Our team is located in Stratford-upon-Avon and it would be expected that on average, 50% of your working time would be located from this office, with the remaining days home based should you wish.

Working at NFU Mutual

One of the UK’s leading general insurance and financial services companies, NFU Mutual has been meeting our customers’ needs for over 100 years. As an employee you are very important to us. We empower and inspire you to perform, offer opportunities to grow and we recognise and reward you for your contribution.

Apply now


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Tiddington Road
CV37 7BJ

Visit the Stratford-upon-Avon (Tiddington) office

Vacancy managed by

Faye Fairburn

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About NFU Mutual

We are a leading provider of General Insurance and Financial Services. From our strong farming roots we’ve grown to become a UK-wide organisation, turning over £1billion annually. Yet success hasn’t gone to our heads. We’re proud to remain completely customer focused, down-to-earth and committed to the rural communities we’ve grown from.

Our ethos - of trust, respect and personal service - lies at the heart of all we do and has seen us build an enviable reputation for exceptional member loyalty. Though we’ve been in business for over 110 years, we have big ambitions for the future. And that’s why we’re looking for talented people to join our growing organisation. Talented people like you.