Job details

Commercial Account Handler

Region: Midlands

Location: Stratford-upon-Avon

Contract type: Permanent

Reference number: SADI01981

Working pattern: Full-time

Closing date: 15th August 2022

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Commercial Account Handler

  • £30-£40k + up to 10% bonus

  • Contributory pension scheme + benefits

  • Hybrid working with one day a week in our Stratford upon Avon office CV37 OUX 

About the role

Just over 60  people work with us here in Wholesale Broking and Outplacement Services and, it’s fair to say, our remit is a varied and very important one. We work on an unusually wide range of insurance subject matter, from Complex Casualty to Financial Risk, Marine Hull to Animal Disease.

In 2021, we saw 28% growth  which has led to  the need to recruit an additional handler to work in our Mid Corporate Team. We are a busy, friendly and service orientated department and we’re looking for someone with a Commercial Insurance background to add experience to our knowledgeable Team.

You will be involved in the day to day liaison with our Agents and suppliers in the activities of obtaining quotes, inviting and renewing policies, as well as some claims administration. Supporting our agents is at the heart of what we do – ensuring that we provide the right cover and assistance for them to provide to their customers. With NFU Mutual renewal retentions sitting at 95%, we’re clearly doing a lot right!

And as well as supporting our NFU Mutual Agency network and Regional Sales teams in acquiring and retaining customers, we support Head Office Underwriting’s strategic goals, and facilitate and provide the outplacement of large, complex, high-risk Commercial and Specialty Risks for our Agency network through the Composite and London Insurance Markets. 

About you

  • It is essential you have recent experience of working in broking or underwriting with good knowledge of commercial insurance.

  • 5 GCSEs or equivalent desirable.

This role falls under the Insurance Distribution Directive. This means there is a requirement for Continuous Professional Development in role, in addition to ongoing screening checks once in post.

Benefits and Rewards

When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:   

  • Basic Salary of £30-40,000 dependent on experience 

  • Annual bonus (up to 10%) 

  • Contributory pension scheme, up to 20%, including your 8% contribution

  • 25 days annual leave + bank holidays + buy/sell holiday scheme

  • Access to savings at High Street brands, travel and supermarkets

  • £20 contribution to a monthly gym membership – subject to T&Cs

  • Health and wellbeing plan - cashback for dentist, opticians, physio and more

  • Unlimited access to Refer a Friend £500 bonus scheme

  • Life Assurance cover of 4 x salary

  • Employee discounts on a range of NFU Mutual insurance policies.


Working at NFU Mutual

We’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being “a great place to work” and are one of only 39 companies across the globe, and the only organisation with headquarters in the UK, to receive a Gallup Exceptional Workplace 2022 award. We were also named in the LinkedIn Top 25 Companies List 2021.   
We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.

Apply now


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Tiddington Road
CV37 7BJ

Visit the Stratford-upon-Avon (Tiddington) office

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Sarah Carey

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About NFU Mutual

We are a leading provider of General Insurance and Financial Services. From our strong farming roots we’ve grown to become a UK-wide organisation, turning over £1billion annually. Yet success hasn’t gone to our heads. We’re proud to remain completely customer focused, down-to-earth and committed to the rural communities we’ve grown from.

Our ethos - of trust, respect and personal service - lies at the heart of all we do and has seen us build an enviable reputation for exceptional member loyalty. Though we’ve been in business for over 110 years, we have big ambitions for the future. And that’s why we’re looking for talented people to join our growing organisation. Talented people like you.