Job details

Commercial Account Handler – Broking division

Region: Midlands

Location: Stratford-upon-Avon

Contract type: Permanent

Reference number: SADI01840

Working pattern: Full-time

Closing date: 2nd February 2022

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About the role

Just over 50 people work with us here in Wholesale Broking and Outplacement Services and, it’s fair to say, our remit is a varied and very important one. We work on an unusually wide range of insurance subject matter, from Complex Casualty to Financial Risk, Marine Hull to Animal Disease.

And as well as supporting our NFU Mutual Agency network and Regional Sales teams in acquiring and retaining customers, we support Head Office Underwriting’s strategic goals, and facilitate and provide the outplacement of large, complex, high-risk Commercial and Specialty Risks for our Agency network through the Composite and London Insurance Markets.

We are a busy team and as such are recruiting an additional head to work in our Renewals team. . Your role will be to work with our agents and branch managers to check and submit, or refer as required, NIS renewal proposals, quotes, automatic renewals, policy documents and mid-term adjustments to ensure they are complete, accurate and meet NIS criteria within defined timescales and authority limits.

You will advise Agents, providers and NIS Manager on accounts, cover, process and client risk information to ensure clients have the right cover, providers have full information regarding the risk and there is a smooth process between the Agent, provider and NFUM client.

Process premiums and refunds to Agents’ accounts in accordance with policies and procedures to ensure that our accounting function and premium collections are correct and timely.
And administer claims information Administer claims information to providers on behalf of NFUM clients so that insurers are informed in a timely manner.


About you

It is essential you have recent experience of working in broking with good knowledge of commercial insurance

5 GCSEs or equivalent desirable.

Benefits and Rewards

At NFU Mutual we pride ourselves on being “a great place to work” and one of only 39 companies across the globe, and the only organisation with headquarters in the UK, to receive a Gallup Exceptional Workplace 2021 award. We were also named in the LinkedIn Top 25 Companies List 2021. When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:

  • A basic Salary of up to £30-40,000

  • Annual bonus (up to 10%) 

  • Contributory pension scheme (maximum of 12% company contribution)

  • 25 days holiday plus bank holidays (additional holiday purchase scheme)

  • Employee discounts 

  • Gym subsidy  

  • Health and wellbeing plan

  • Discounted Insurance on all NFU Mutual Policies

NFU Mutual are happy to offer its employees informal homeworking. Our team is located in Stratford-upon-Avon and it would be expected that on average, 50% of your working time would be located from this office, with the remaining days home based should you wish

Working at NFU Mutual

We’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being “a great place to work” and are one of only 39 companies across the globe, and the only organisation with headquarters in the UK, to receive a Gallup Exceptional Workplace 2021 award. We were also named in the LinkedIn Top 25 Companies List 2021.  

 We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future. 

Apply now


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Tiddington Road
CV37 7BJ

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Sarah Carey

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About NFU Mutual

We are a leading provider of General Insurance and Financial Services. From our strong farming roots we’ve grown to become a UK-wide organisation, turning over £1billion annually. Yet success hasn’t gone to our heads. We’re proud to remain completely customer focused, down-to-earth and committed to the rural communities we’ve grown from.

Our ethos - of trust, respect and personal service - lies at the heart of all we do and has seen us build an enviable reputation for exceptional member loyalty. Though we’ve been in business for over 110 years, we have big ambitions for the future. And that’s why we’re looking for talented people to join our growing organisation. Talented people like you.