Job details

Communications Coordinator - ESG

Region: Midlands

Location: Stratford-upon-Avon

Contract type: Permanent

Reference number: SMD100469

Working pattern: Full-time

Closing date: 10th December 2021

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About the role

What is ESG?

ESG stands for Environmental, Social and Governance. It is an assessment of collective action by a business on a wide range of factors from climate change and biodiversity to data protection, diversity and inclusion and human rights and much more! 

ESG is increasingly being considered by consumers, businesses and regulators around the globe and is an important and emerging area at NFU Mutual. Led by our Reputation Team, we will look to clearly quantify how we impact the world, contribute to society, and conduct ourselves as a business.   

As such, we now have an exciting, brand-new opportunity to join our Reputation Team as ESG Communications Coordinator, known internally as ESG Coordinator, to join us on a permanent basis.  

As our ESG Communications Coordinator, you will support in the tactical communications delivery of our ESG strategy through various campaigns in order to build NFU Mutual’s profile and enhance our reputation as a responsible business.

Key accountabilities include:

  • Complete designated activities associated with the planning, delivery and reporting of integrated campaigns to support the Reputation team and ensure an ‘always on’ approach to ESG communications.

  • Develop copy by liaising with internal and external stakeholders for their input and approval and manage the compliance and production of materials to support the delivery of the ESG communications plan.

  • Support the Reputation team in the scoping and implementation of research projects to gather insight to inform strategic thinking and forward planning.

  • Assist in delivering community initiatives and campaigns as part of the 'Social' pillar of ESG by undertaking copywriting, proof reading, compliance and production management to support this area.

  • Compile a central repository of data to feed into annual reporting communications by gathering information and evidence from subject matter experts across the business.

  • Liaise with suppliers to ensure ESG-related projects are delivered according to the agreed scope, deadlines and budget, resolving issues where possible or escalating as appropriate.

  • Monitor the ‘Doing Our Bit’ mailbox and reply to internal and external requests for community support to ensure all opportunities are considered in line with agreed parameters and timescales.

About you

We are looking for an experienced communications professional with a strong background in integrated campaigns and measurement. You will possess excellent stakeholder management skills with the ability to build relationships with Senior Business Managers, press, influencers and third parties. 

Additionally, skills and experience in copywriting, design, production and project management are essential, and experience in both in-house and agency environments is desirable.

Benefits and Rewards

At NFU Mutual we pride ourselves on being “a great place to work” and one of only 39 companies across the globe, and the only organisation with headquarters in the UK, to receive a Gallup Exceptional Workplace 2021 award. We were also named in the LinkedIn Top 25 Companies List 2021. When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including: 

  • Salary - £32,000 - £38,000 (depending on experience)

  • Annual bonus (up to 10%) 

  • Contributory pension scheme (maximum of 12% company contribution)

  • 25 days holiday plus bank holidays (additional holiday purchase scheme)

  • Employee discounts 

  • Gym subsidy  

  • Health and wellbeing plan

  • Life Assurance cover

  • Discounts on a range of NFU Mutual insurance policies 

NFU Mutual are happy to offer its employees informal homeworking. Our team is located in Stratford-upon-Avon, and it is expected that, on average, 50% of your working time would be located from this office, with the remaining days home-based should you wish.

Working at NFU Mutual

One of the UK’s leading general insurance and financial services companies, NFU Mutual has been meeting our customers’ needs for over 100 years. As an employee you are very important to us. We empower and inspire you to perform, offer opportunities to grow and we recognise and reward you for your contribution.

Apply now


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Tiddington Road
CV37 7BJ

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Faye Fairburn

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About NFU Mutual

We are a leading provider of General Insurance and Financial Services. From our strong farming roots we’ve grown to become a UK-wide organisation, turning over £1billion annually. Yet success hasn’t gone to our heads. We’re proud to remain completely customer focused, down-to-earth and committed to the rural communities we’ve grown from.

Our ethos - of trust, respect and personal service - lies at the heart of all we do and has seen us build an enviable reputation for exceptional member loyalty. Though we’ve been in business for over 110 years, we have big ambitions for the future. And that’s why we’re looking for talented people to join our growing organisation. Talented people like you.