Job details

Customer Selections and Analytics Consultant

Region: Midlands

Location: Stratford-upon-Avon

Contract type: Permanent

Reference number: SMD100518

Working pattern: Full-time

Closing date: 12th August 2022

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Customer Selections and Analytics Consultant

  • Basic salary up to £46,000 depending on experience plus 17% annual bonus potential

  • Hybrid working options with 80% homeworking

  • Be a part of the growing area of Customer Selections and Analytics

About the role

This is a truly exciting time for NFU Mutual and the Customer Data and Analytics team and we are looking for the right candidate to help us showcase to the business what data can really do. Following a recent restructure, the successful candidate will have the chance to build and define processes within the Strategy and Marketing Division and redefine our ways of working.

As Customer Selections and Analytics Consultant you will have a creative approach to your work and will successfully develop and deliver customer selections utilising strong SQL skills alongside customer data to ensure that campaigns are compliant and target the right customers at the right time in order to align to business strategies. You will form a robust and consistent view of campaign performance, presenting interpretations in a clear and concise manner, to allow the enhancement of customer targeting, working in a consultative manner with internal stakeholders to enable data driven decision making, aligned to business and strategic objectives.

About you

The role requires someone who is data minded with a proven background within campaign analysis and selections and you will have built and delivered successful campaigns. You will have demonstrable SQL experience (preferably with Microsoft SQL Server) and will also ideally have experience of using an interactive data visualisation tool such as Power BI, Qlickview or Tableau and Excel experience. Strong stakeholder management experience is key, you will have worked with clients on briefs and can translate market requirements into suitable data briefs.

Benefits and Rewards

When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:   


  • Basic salary up to £46,000 depending on experience 

  • Annual bonus (up to 17.5%) 

  • Contributory pension scheme, up to 20%, including your 8% contribution

  • 25 days annual leave + bank holidays + buy/sell holiday scheme

  • Access to savings at High Street brands, travel and supermarkets

  • £20 contribution to a monthly gym membership – subject to T&Cs

  • Health and wellbeing plan - cashback for dentist, opticians, physio and more

  • Unlimited access to Refer a Friend £500 bonus scheme

  • Life Assurance cover of 4 x salary

  • Employee discounts on a range of NFU Mutual insurance policies.


Working at NFU Mutual

We’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being “a great place to work” and are one of only 39 companies across the globe, and the only organisation with headquarters in the UK, to receive a Gallup Exceptional Workplace 2022 award. We were also named in the LinkedIn Top 25 Companies List 2021.   
We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.

Apply now


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Tiddington Road
CV37 7BJ

Visit the Stratford-upon-Avon (Tiddington) office

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Jennifer Ingram

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About NFU Mutual

We are a leading provider of General Insurance and Financial Services. From our strong farming roots we’ve grown to become a UK-wide organisation, turning over £1billion annually. Yet success hasn’t gone to our heads. We’re proud to remain completely customer focused, down-to-earth and committed to the rural communities we’ve grown from.

Our ethos - of trust, respect and personal service - lies at the heart of all we do and has seen us build an enviable reputation for exceptional member loyalty. Though we’ve been in business for over 110 years, we have big ambitions for the future. And that’s why we’re looking for talented people to join our growing organisation. Talented people like you.