Job details

L&D Design & Delivery Facilitator- 2 Year FTC, Remote/ Flexible location

Region: Midlands, North East, South West or Scotland

Location: Stratford-upon-Avon

Contract type: Fixed Term Contract

Reference number: HRDI00847

Working pattern: Full-time

Closing date: 13th July 2022

Apply now

L&D Design & Delivery Facilitator- 2 Year FTC, Remote/ Flexible location

  • Great opportunity to help design & deliver training materials to our colleagues

  • Great location flexibility

  • Continuous development

About the role

Here at NFU Mutual, we are about to deliver one of our biggest transformation programmes yet. Our BRIDGE programme will transform our approach to sales, policy administration and underwriting activities, delivering excellent customer experience across our end to end processes. A key part of this change will include the introduction of a new platform to host a refreshed product range.
We have an excellent opportunity for a Design & Delivery Facilitator to join the Learning and Development team on the programme. This will initially be on 2-year fixed term contract.
The main purpose of the role is to provide a best in class learning design and delivery service to meet the desired business outcomes and measures. You must be within a commutable distance to one of our regional offices (Stratford Upon Avon, Bristol, York or Glasgow) in order to be able to immerse yourself in the fast-paced programme activity. Some key accountabilities will include:

  • Design engaging, high-quality and easy to access blended learning solutions in line with department strategy and in collaboration with business subject matter experts utilising learning technologies and social learning strategies to meet the business objectives, and ROE/ROI goals.

  • Work with subject matter experts to understand the learning content / requirements and use instructional design principles to script, storyboard and oversee deployment of effective blended learning solutions to enable colleagues and external suppliers to develop learning solutions that are fit for purpose

We understand how important a positive work-life balance is to you. At NFU Mutual, we offer great facilities when you want to be in an office environment and support to work up to 80% of your hours from home. To help you give your best in the office and at home, we’re open to discussing what this might look like for you.

About you

As one of our Design and Delivery Facilitators, you will design and deliver learning solutions that are aligned with L&OD strategy and wider business requirements. You will have strong communication skills- being able to build relationships at all levels. You will also be or have:

  • Certificate in Learning and Development (CIPD or equivalent)

  • Degree or equivalent professional qualification (preferred)

  • Experience of working on larger Change Programmes (preferred)

  • Experience of designing, delivering and evaluating modern learning solutions and content, including online / e-learning modules, instructor-led materials, job aids, online tutorials, and ideally multimedia products (video, graphic, audio) and / or other training materials

  • Commercial Awareness

  • Excellent verbal and written communication skills and the ability to create storyboards and scripts in partnership with SME’s

Benefits & Rewards

When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:

  • Salary- up to £40,000 depending on experience

  • Annual bonus (up to 10%) 

  • Contributory pension scheme, up to 20%, including your 8% contribution

  • 25 days annual leave + bank holidays + buy/sell holiday scheme

  • Access to savings at High Street brands, travel and supermarkets

  • £20 contribution to a monthly gym membership – subject to T&Cs

  • Health and wellbeing plan - cashback for dentist, opticians, physio and more

  • Unlimited access to Refer a Friend £500 bonus scheme

  • Life Assurance cover of 4 x salary

  • Employee discounts on a range of NFU Mutual insurance policies.

Working at NFU Mutual

We’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being “a great place to work” and are one of only 39 companies across the globe, and the only organisation with headquarters in the UK, to receive a Gallup Exceptional Workplace 2021 award. We were also named in the LinkedIn Top 25 Companies List 2021.   
We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.

Apply now


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Tiddington Road
CV37 7BJ

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Kirpal Pandha

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About NFU Mutual

We are a leading provider of General Insurance and Financial Services. From our strong farming roots we’ve grown to become a UK-wide organisation, turning over £1billion annually. Yet success hasn’t gone to our heads. We’re proud to remain completely customer focused, down-to-earth and committed to the rural communities we’ve grown from.

Our ethos - of trust, respect and personal service - lies at the heart of all we do and has seen us build an enviable reputation for exceptional member loyalty. Though we’ve been in business for over 110 years, we have big ambitions for the future. And that’s why we’re looking for talented people to join our growing organisation. Talented people like you.