Job details

Personal Injury Claims Handler

Region: South West

Location: Bristol

Contract type: Permanent

Reference number: CSDI02705

Closing date: 9th December 2021

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About the role

We are currently seeking a dynamic and driven individual to join our Personal Injury Claims team at our Regional Service Centre in Bristol.

As an Injury Claims handler, you will manage and process third party vehicle damage and third party injury claims from when the claim is intimated to settlement

You’ll be joining a vibrant team in a lively, modern office with everything you need, including plenty of break-out spaces, well-equipped kitchens, showers and even table tennis. We’re only a short walk from local shops, cafés and restaurants, and getting here’s easy too – we’re close to Bristol Temple Meads station and local bus routes. There’s also on-site bike storage.

Working Hours: 35 hours per week, Monday to Friday. Your shifts will fall between 8am and 6pm. Work-life balance is important to us here at NFU Mutual, and so you will not be required to work evenings and weekends (although optional overtime is sometimes available).

NFU Mutual are happy to offer its employees informal homeworking. Our team is located in Bristol, and it would be expected that on average, 50% of your working time would be located from this office, with the remaining days home based should you wish. 

What we're looking for

We are seeking insurance professionals with demonstrable injury claims handling experience and a good understand of Motor Liability. You will also be able to confidently handle third party claims. 

What we can offer

Here at NFU Mutual, we pride ourselves on being a great place to work and are one of only 39 companies across the globe, and the only organisation with headquarters in the UK, to receive a Gallup Exceptional Workplace 2021 award. We were also named in the LinkedIn Top 25 Companies List 2021.

Along with a supportive culture, you can also look forward to some very attractive reward benefits such as:

  • Competitive salary

  • Annual bonus (up to 10%)

  • Contributory pension scheme (maximum of 12% company contribution)

  • 25 days holiday plus bank holidays (additional holiday purchase scheme)

  • Employee discounts

  • Gym subsidy

  • Health and wellbeing plan

  • Life Assurance cover

  • Discounted Insurance on a range of NFU Mutual Policies

Apply now


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3rd & 4th Floor
10 Temple Back

Visit the Bristol office

Vacancy managed by

Jennifer Court

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About NFU Mutual

We are a leading provider of General Insurance and Financial Services. From our strong farming roots we’ve grown to become a UK-wide organisation, turning over £1billion annually. Yet success hasn’t gone to our heads. We’re proud to remain completely customer focused, down-to-earth and committed to the rural communities we’ve grown from.

Our ethos - of trust, respect and personal service - lies at the heart of all we do and has seen us build an enviable reputation for exceptional member loyalty. Though we’ve been in business for over 110 years, we have big ambitions for the future. And that’s why we’re looking for talented people to join our growing organisation. Talented people like you.