Job details

Product Manager - Cyber

Region: Midlands

Location: Stratford-upon-Avon

Contract type: Permanent

Reference number: SADI01865

Working pattern: Full-time

Closing date: 27th January 2022

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About the role

Due to substantial growth we are looking for two additional Product Managers (known internally as Supply Chain Managers) within our Wholesale Broking and Outplacement Services department called National Intermediary Services. As a team, our goal is simple - we help our 300 office Agency Network to win and retain more customers by broking into the wider insurance market to support a specific need in their insurance programme. In the past 5 years the department has grown by over 300% and today we are a team of 60 which will continue to grow. You could play a key part of the growth and development!

As a Supply Chain Manager you will lead, manage and direct the selection of non-NFU Mutual products and services obtained from the insurance market to enhance our offering to our customers. You will manage the insurance market through effective influential relationships and determine the solution, strategy, process and ensure its long-term sustainability. You will implement impartial selection of new insurance partners and ensure we have a market leading supply chain panel that consistently delivers and supports the NIS strategy.  You will source and lead the implementation of efficient product delivery through the use of electronic trading portals where appropriate.

You will oversee the service delivery of products and services ensuring they meet the needs of customers. You will review and report on the conversion, retention and pricing performance to ensure they meet agreed targets. You will also be responsible for the development of the product to ensure market leading offering to our customers.

You will maintain effective and influential relationships with head office colleagues and other key stakeholders, and lead as subject matter expert providing market releases, insights, reference material and training on the product.

About you

It is essential you have significant trading experience either within an insurer or large broker in a market facing trading role.

You will have strong knowledge of the general commercial insurance market with good technical understanding of Cyber combined with experience of establishing, managing and reviewing general insurance partnerships to maximise growth and profitability.

You will need to demonstrable negotiation and influencing skills alongside a proven track record of delivering results in a targeted insurance regulatory environment.

Benefits and Rewards

When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:  


  • Competitive basic salary.

  • Company Car.

  • Annual bonus (up to 25%).

  • Contributory pension scheme (maximum of 12% company contribution).

  • 28 days holiday per annum (additional holiday purchase scheme).

  • Private medical insurance.

  • Employee discounts.

  • Gym subsidy.

  • Health and wellbeing plan.

  • Discounted Insurance on a range of NFU Mutual Policies.


NFU Mutual are happy to offer its employees informal homeworking. Our team is located in Stratford-upon-Avon and it would be expected that on average, 50% of your working time would be located from this office, with the remaining days home based should you wish.

Working at NFU Mutual

We’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being “a great place to work” and are one of only 39 companies across the globe, and the only organisation with headquarters in the UK, to receive a Gallup Exceptional Workplace 2021 award. We were also named in the LinkedIn Top 25 Companies List 2021.  

We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future. 

Apply now


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Sarah Carey

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About NFU Mutual

We are a leading provider of General Insurance and Financial Services. From our strong farming roots we’ve grown to become a UK-wide organisation, turning over £1billion annually. Yet success hasn’t gone to our heads. We’re proud to remain completely customer focused, down-to-earth and committed to the rural communities we’ve grown from.

Our ethos - of trust, respect and personal service - lies at the heart of all we do and has seen us build an enviable reputation for exceptional member loyalty. Though we’ve been in business for over 110 years, we have big ambitions for the future. And that’s why we’re looking for talented people to join our growing organisation. Talented people like you.