Job details

Programme Manager

Region: Midlands

Location: Stratford-upon-Avon

Contract type: Permanent

Reference number: HRDI00829

Working pattern: Full-time

Closing date: 8th December 2021

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About the role

At NFU Mutual over 80 people are focused on change and project management across the business. Our mission is to lead, define, design and deliver the change portfolio to optimise business operation and progression for the overall benefit of NFU Mutual and our customers.

Our Change Delivery team of ensure the effective, on-time delivery of all projects and programmes. The team delivers change through the coordinated management of projects and change management activities, helping NFUM Mutual achieve our strategy and deliver against our objectives.

We now have a fantastic opportunity for experienced Programme Managers to join our Group Change Department. Reporting to the Head of Change Delivery, the main purpose of the role is to lead, control and manage strategic programmes or more complex projects through the full project lifecycle- from definition to transition into business as usual. It’s also to lead preprogrammes or large projects in accordance with NFU Mutual Change Framework to successfully deliver to best practice. Some of the key accountabilities will include:

  • Define programmes and/or complex projects including scope, deliverables, roles and responsibilities and ensure they are clear, agreed and communicated to all key stakeholders

  • Plan, structure, track, report on and lead programme activity in line with NFU Mutual Change Framework to ensure that stakeholders, dependencies, cost, quality and time are managed within agreed parameters

  • Design, establish and lead the programme team ensuring the appropriate skills and behaviours are in place to enable project delivery in an efficient and cost-effective way

  • Source, select, procure and manage third party suppliers and services in liaison with Group Procurement, Group IT, Legal and Finance departments in accordance with standards, policies and agreements as required by the project

  • Anticipate, monitor, manage and report on progress, risks and issues in line with NFU Mutual Risk Policy and NFU Mutual Change Framework to protect the programme deliverables and benefits defined in the Business Case

  • Plan, prepare, approve, deliver and evaluate communications and key messages to ensure the effective flow of information to project team members and stakeholders

  • Lead, inspire, manage and develop direct reports and build effective talent and succession plans to drive high performance and ensure the effective delivery of programmes and projects

About you

As a Programme Manager, you will have the right mixture of technical knowledge- as well as being able to engage and communicate clearly with stakeholders at all levels. You will be the type of person that has strong leadership qualities to lead teams and can share knowledge, to upskill and coach colleagues. You will also be or have:

  • PRINCE2 Practitioner (or equivalent Project Management Qualification) is essential (or willingness to work towards)

  • Managing Successful Programmes Practitioner (desirable)

  • Change Management Certification (desirable)

  • Experience of successfully delivering programmes based upon time, cost and quality criteria (essential)

  • Experience of running multiple projects concurrently (essential)

  • Experience of establishing effective relationships with and influencing stakeholders

  • Excellent knowledge of project and programme management best practice, including techniques for planning, monitoring and control (essential)

  • Experience of leading and managing a diverse programme team

  • Experience of working in a Change Management environment (preferred)

  • Experience of leading, inspiring, managing and develop direct reports, building effective talent and succession plans

  • Insurance or Financial Services industry background (preferred)

Rewards and Benefits

At NFU Mutual we pride ourselves on being “a great place to work” and one of only 39 companies across the globe, and the only organisation with headquarters in the UK, to receive a Gallup Exceptional Workplace 2021 award. We were also named in the LinkedIn Top 25 Companies List 2021. When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including: 

  • Salary up to £75,000 per annum (depending on experience)

  • Annual bonus (up to 25%) 

  • Contributory pension scheme (maximum of 12% company contribution)

  • 28 days holiday per annum (additional holiday purchase scheme)

  • Private medical insurance

  • Employee discounts 

  • Gym subsidy  

  • Health and wellbeing plan

  • Life Assurance cover

  • Discounts on a range of NFU Mutual insurance policies

Working at NFU Mutual

One of the UK’s leading general insurance and financial services companies, NFU Mutual has been meeting our customers’ needs for over 100 years. As an employee you are very important to us. We empower and inspire you to perform, offer opportunities to grow and we recognise and reward you for your contribution.

At NFU Mutual we look for people like you, who have customers at the heart of what you do. You recognise that your customers’ financial lives can only benefit by having a financial plan in place that reflects their circumstances both now and in the future.

Apply now


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Tiddington Road
CV37 7BJ

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Faye Fairburn

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About NFU Mutual

We are a leading provider of General Insurance and Financial Services. From our strong farming roots we’ve grown to become a UK-wide organisation, turning over £1billion annually. Yet success hasn’t gone to our heads. We’re proud to remain completely customer focused, down-to-earth and committed to the rural communities we’ve grown from.

Our ethos - of trust, respect and personal service - lies at the heart of all we do and has seen us build an enviable reputation for exceptional member loyalty. Though we’ve been in business for over 110 years, we have big ambitions for the future. And that’s why we’re looking for talented people to join our growing organisation. Talented people like you.