Contract type: Fixed Term Contract
Reference number: SMD100472
Working pattern: Full-time
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Sitting within the wider Strategy and Marketing division our Propositions team acts as the voice of our customers. The team develop, enhance and manage product propositions to ensure we effectively identify and meet the needs of our target customers, and help NFU Mutual deliver sustainable, profitable growth.
As a Propositions Consultant you’ll lead on the evaluation and review of the range of Commercial products we offer. Successfully meeting customer needs within one or more defined market you’ll proactively meet agreed targets and KPIs for the business. You’ll also advise colleagues across the business how they should position products with customers and against our competitors.
And as more exciting Commercial offerings arise throughout the rest of 2021 and beyond, you’ll have the opportunity to make a difference to the wider business and continuous improvement at NFU Mutual. Responsible for the research, analysis and monitoring of relevant product propositions, you’ll identify the competitive landscape and changing needs of our customers to help ensure our propositions remain relevant and competitive.
We’re an organisation built on an ethos of ‘putting people first’, whether that’s our colleagues or customers. Join our team and you’ll be part of a cutting-edge hub of in-house expertise that’s right at the heart of our customer proposition.
NFU Mutual is happy to offer its employees informal homeworking. Our team is located in Stratford-upon-Avon and it would be expected that on average, 50% of your working time would be located from this office, with the remaining days home based should you wish.
You have a background within commercial insurance, brokering or underwriting and your understanding of customer needs and the impact of external markets will help you refine and develop our offerings. You also have an understanding of commercial products and how they work.
Data driven you quickly interpret and report on data findings. Effortlessly managing multiple workstreams and projects at once, you use your strong stakeholder management and relationship building skills to influence at all levels.
An excellent team player, you have a collaborative approach and superb interpersonal skills.
When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:
We’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being “a great place to work” and are one of only 39 companies across the globe, and the only organisation with headquarters in the UK, to receive a Gallup Exceptional Workplace 2021 award. We were also named in the LinkedIn Top 25 Companies List 2021.
We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.
We are a leading provider of General Insurance and Financial Services. From our strong farming roots we’ve grown to become a UK-wide organisation, turning over £1billion annually. Yet success hasn’t gone to our heads. We’re proud to remain completely customer focused, down-to-earth and committed to the rural communities we’ve grown from.
Our ethos - of trust, respect and personal service - lies at the heart of all we do and has seen us build an enviable reputation for exceptional member loyalty. Though we’ve been in business for over 110 years, we have big ambitions for the future. And that’s why we’re looking for talented people to join our growing organisation. Talented people like you.