Contract type: Permanent
Reference number: SMD100511
Working pattern: Full-time
We have an exciting opportunity within our existing Propositions team for a Propositions Governance MI Consultant which is a key, regulatory role within the function. You will manage and develop all elements of MI that facilitate the effective delivery of NFU Mutual’s annual General Insurance product reviews. You will work closely with key stakeholders to drive effective and collaborative delivery of the required data and MI, Quantitative (Customer Dashboards), Qualitative and product review process controls, ensuring that NFU Mutual’s Product Oversight and Governance (PO&G) requirements are met.
You will also be responsible for the key product review process controls including data supplier attestations, annual product review schedule, stakeholder communications, review template updates, collation of product review stakeholder feedback, review report sign-offs and governance submissions, to ensure all annual product reviews are completed to time, quality and required rigour to meet the relevant regulatory requirements.
You must have a proven background of working in either an Insurance or Financial Services environment and will have experience of producing and maintaining dashboards within a performance/customer outcomes context. Intermediate Microsoft Excel skills are essential as are experience of BI Reporting tools (Tableau/Qlik Sense/preferably Power BI). Strong stakeholder management skills are a must and you will be highly analytical with strong attention to detail. You must be highly organised with strong planning skills, enjoy working in a process environment and have a proactive approach to your work.
When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:
We’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being “a great place to work” and are one of only 39 companies across the globe, and the only organisation with headquarters in the UK, to receive a Gallup Exceptional Workplace 2022 award. We were also named in the LinkedIn Top 25 Companies List 2021.
We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.
We are a leading provider of General Insurance and Financial Services. From our strong farming roots we’ve grown to become a UK-wide organisation, turning over £1billion annually. Yet success hasn’t gone to our heads. We’re proud to remain completely customer focused, down-to-earth and committed to the rural communities we’ve grown from.
Our ethos - of trust, respect and personal service - lies at the heart of all we do and has seen us build an enviable reputation for exceptional member loyalty. Though we’ve been in business for over 110 years, we have big ambitions for the future. And that’s why we’re looking for talented people to join our growing organisation. Talented people like you.