Job details

RPA Developer

Region: Midlands

Location: Stratford-upon-Avon

Reference number: CSDI02591

Closing date: 7th November 2021

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About the role

Our Process Automation team play a crucial role in freeing our people up to spend more time on what they do best – giving our customers a great service. They do this by working closely with the business to identify automation opportunities across all internal systems to drive significant gains in business productivity. As a fairly new team, they have saved the business an impressive 1.5 million minutes. It is an exciting and innovative team to be a part of, where you will develop and constantly improve our robotics platform and assess how things like cognitive technologies, AI and machine learning can help the business.

We are now seeking a Process Automation Developer to join the team to;

  • Analyse existing processes that have been identified through a classification and prioritisation process to ensure that they meet the relevant criteria to allow automation to commence.

  • Develop automated processes using the selected tools within an Agile framework to allow the business to realise the benefits from process automation.

  • Organise and report on unit and system tests of process automations to ensure that they are robust as well as being resilient to system failure and business data exceptions.

  • Devise and maintain best practices for process definition, naming standards, common code components and document templates so that other members of the team can produce high quality and consistent output.

  • Document the developed automated processes to ensure that they follow agreed best practice and are easy to support and maintain. 6. Deploy new automated processes into production, following an agreed governance structure to provide a consistent audit trail of changes.

  • Peer review process automations created by other members of the team to validate that best practice and governance standards are being met within the remit of the PDD.

  • Maintain existing processes that have already been deployed in production – including triage, debug of errors and applying fixes to ensure consistency of service.

What we're looking for

The successful candidate will possess previous coding and robotics/automation experience and will be familiar with using Ui Path software (Foundation training level).

You will have a strong teamwork ethic, be able to balance quality and time constraints and will be able to demonstrate good stakeholder management skills.

Previous insurance knowledge and agile experience would be advantageous, although these are not essential requirements.

What we can offer

At NFU Mutual we pride ourselves on being “a great place to work” and one of only 39 companies across the globe, and the only organisation with headquarters in the UK, to receive a Gallup Exceptional Workplace 2021 award. We were also named in the LinkedIn Top 25 Companies List 2021. When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:


  • Competitive salary –  Circa 45k p.a. depending on experience

  • Annual bonus (up to 17.5%)

  • Contributory pension scheme (maximum of 12% company contribution)

  • 25 days holiday plus bank holidays (additional holiday purchase scheme)

  • Employee discounts

  • Gym subsidy

  • Health and wellbeing plan

  • Discounted Insurance on all NFU Mutual Policies

NFU Mutual are happy to offer its employees informal homeworking. Our team is located in Stratford-upon-Avon, and it would be expected that on average, 50% of your working time would be located from this office, with the remaining days home-based should you wish. Due to COVID-19, our employees continue to work from home and a return to the office is being planned for later in the year.

Apply now


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Tiddington Road
Stratford upon Avon
CV37 7BJ

Visit the Stratford-upon-Avon (Tiddington) office

Vacancy managed by

Kirstie Patterson

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About NFU Mutual

We are a leading provider of General Insurance and Financial Services. From our strong farming roots we’ve grown to become a UK-wide organisation, turning over £1billion annually. Yet success hasn’t gone to our heads. We’re proud to remain completely customer focused, down-to-earth and committed to the rural communities we’ve grown from.

Our ethos - of trust, respect and personal service - lies at the heart of all we do and has seen us build an enviable reputation for exceptional member loyalty. Though we’ve been in business for over 110 years, we have big ambitions for the future. And that’s why we’re looking for talented people to join our growing organisation. Talented people like you.