Job details

Sales Support Coordinator

Region: North West

Location: Chester

Contract type: Permanent

Reference number: SADI01670

Closing date: 4th March 2021

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About the role

Salary: £19,000 - £22,000 
+ Company Bonus Scheme
Working Hours: Monday – Friday 09:00 – 17:00
Location: North West (Home Worker, flexibility to travel required). 

As a Sales Support Coordinator for the North West and Wales Sales & Agency Division, you will deliver effective, efficient and confidential administrative support to our Regional Sales team and carry out delegated activities in accordance with policies, procedures and practices. You will have exposure to senior stakeholders across the business, so it's key that you have the confidence to manage and engage with them.

We’re looking for someone with experience in administration, who possesses excellent organisational skills, written and verbal communication skills, and who can prioritise a demanding and changing workload efficiently.

As our team is based across Wales and North West England, you will be invited to meetings and training in various locations, so flexibility to travel and a full clean driving license are required.

Key Responsibilities:

  • Provide administrative support to our Regional Manager, Sales Development Managers, Governance & Control Managers and their teams.

  • Planning and organising meetings, events, travel and accommodation to meet defined requirements and best value.

  • Creating and circulating presentations and documentation to agreed timescales and standards.

  • Compiling and issuing meeting agendas, taking notes, issuing actions and arranging further meetings.

  • Producing customer prospecting lists for sales campaigns.

  • Check and arrange for IT, office equipment and supplies in line with policies and procedures to meet defined requirements

  • Schedule and coordinate Member Forums and Retired Staff meetings - liaise with venues, send invitations/monitor responses and attend the events.

  • Carry out delegated activities, such as holiday requests etc, on behalf of managers.

  • Assist the local agencies with queries and provide a high level of customer service – deal with adhoc requests for data/assistance and follow up when required.

What we're looking for

You will have experience in a broad range of administrative activities and able to use a wide range of systems. You will already be confident with Microsoft Office packages and have experience using them to execute the following activities:

  • Manipulate and present data in Excel

  • Create engaging PowerPoint presentations

  • Effective diary and email management

  • Professional correspondence 

Alongside this, you will have excellent attention to detail and the ability to build effective working relationships with a variety of colleagues and stakeholders.


  • 5 GCSEs to include English and Maths at C or above (or equivalent).


What we can offer

Here at NFU Mutual we pride ourselves on being “a great place to work” and have again been presented with the Gallup Great Workplace Award. Along with a supportive culture you can also look forward to some very attractive reward benefits such as:

  • Salary – £19,000 - £22,000 

  • Annual bonus (up to 10%) 

  • Contributory pension scheme (maximum of 12% company contribution)

  • 25 days holiday plus bank holidays (additional holiday purchase scheme)

  • Employee discounts 

  • Gym subsidy 

  • Health and wellbeing plan

  • Discounted Insurance on all NFU Mutual Policies

About us

One of the UK’s leading general insurance and financial services companies, NFU Mutual has been meeting our customers’ needs for over 100 years.

Our employees are important to us. We empower and inspire them to perform, offer opportunities to grow and we recognise and reward their contribution. They are proud to work for a company that respects them and broader communities, and they trust us to be financially sustainable so we are successful now, and in the future.

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Working for NFU Mutual

We are a leading provider of general insurance and financial services. From our strong farming roots we’ve grown to become a UK-wide organisation, turning over £1billion annually. Yet success hasn’t gone to our heads. We’re proud to remain completely customer focused, down-to-earth and committed to the rural communities we’ve grown from.

Our ethos - of trust, respect and personal service - lies at the heart of all we do and has seen us build an enviable reputation for exceptional member loyalty. Though we’ve been in business for over 100 years, we have big ambitions for the future. And that’s why we’re looking for talented people to join our growing organisation. Talented people like you.