Job details

Senior IT Architect

Region: Midlands

Location: Stratford-upon-Avon

Reference number: ITDI00905

Closing date: 25th October 2021

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About the role

We have an exciting vacancy for a Digital Architect to lead the ongoing delivery of a digital channel supporting both General Insurance and Life Insurance business areas. This role will be working within the IT architecture team, which includes specialists in different architecture and business domains whilst working alongside the business Digital Team. The primary responsibility will be to own the architecture for NFUM’s digital portal for customers, liaising other specialists from within the team as appropriate. The role will also be responsible for developing and authoring strategic architecture assets, such as roadmaps and standards.

Responsibilities include:

  • Producing Architecture Roadmaps for the Digital Platform

  • Producing architecture solutions to business requirements: 

    • Initial - to define the scope of the change 

    • Detailed - end to end architecture solution

    • Defining Key Design Decisions and options papers in response to solution for identified gaps

  • Ensuring architectural governance over solution delivery 

  • Engaging IT & Business representatives to enable architectural change 

  • Contributing to the development of standards and strategy for architecture 

  • Consulting with other members of architecture team 

  • Interfacing with third party suppliers of products and services

  • Acting as escalation point for technical and architectural issues

What we're looking for

  • Good understanding of the digital technology landscape and leading trends of personalisation, customer experience, e-commerce

  • Experience in market leading digital technologies & architecture including JS Frameworks (React, Angular, Vue etc.)

  • In-depth digital experience delivery, including awareness of the latest techniques, standards and best practices used.

  • Proven track record of delivering complex platforms at scale in both B2B and B2C settings

  • Experience of working with customer identity management platform(s) and industry standards like OIDC, OAuth2.0, SAML

  • Experience of leading solution architecture definition and implementation of digital application using CMS, Customer IAM and bespoke web application using leading digital technologies.

  • Good understanding & demonstrable experience of mobile architecture and development paradigms (native app vs hybrid)

  • Experience of delivering solution architecture for cloud platform, including PaaS and IaaS components from at least one of the leading cloud providers (Azure, AWS, GCP)

  • Good all-round understanding of modern software development in a Digital environment, including awareness of best practices and standards in accessibility, security and user experience

  • Experience of leading agile teams and delivering in an agile manner in a commercial environment.

  • Experience of DevOps – including Configuration Management, Environment Management, Continuous Integration/Deployment and Release Management.

  • Awareness of best practice in enterprise integration, microservices, API development, security and scalability - ideally with experience/certification in one or more architecture methodologies

  • Ability to work effectively with business and IT stakeholders, both internal and partners

  • Experience of end-to-end architecture, covering business requirements through to technical deployments and service design.

  • Experience of working to tight deadlines and ability to perform under pressure

  • Well-developed communication and presentation skills

  • ISSP or equivalent

  • TOGAF 9 

What we can offer

At NFU Mutual we pride ourselves on being “a great place to work” and one of only 39 companies across the globe, and the only organisation with headquarters in the UK, to receive a Gallup Exceptional Workplace 2021 award. We were also named in the LinkedIn Top 25 Companies List 2021. When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including: 

  • Salary – Competitive

  • Annual bonus (up to 25%)  

  • Contributory pension scheme (maximum of 12% company contribution)  

  • 28 days holiday per annum (additional holiday purchase scheme) 

  • Private medical insurance 

  • Employee discounts  

  • Gym subsidy   

  • Health and wellbeing plan 

  • Discounted Insurance on all NFU Mutual Policies 


NFU Mutual are happy to offer its employees informal homeworking. (Our team is located in Stratford-upon-Avon and it would be expected that on average, 50% of your working time would be located from this office with the remaining days home based should you wish. 

About us

One of the UK’s leading general insurance and financial services companies, NFU Mutual has been meeting our customers’ needs for over 100 years. As an employee you are very important to us. We empower and inspire you to perform, offer opportunities to grow and we recognise and reward you for your contribution. 


At NFU Mutual we look for people like you, who have customers at the heart of what you do. You recognise that your customers’ financial lives can only benefit by having a financial plan in place that reflects their circumstances both now and in the future. 

Apply now


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Tiddington Road
Stratford upon Avon
CV37 7BJ

Visit the Stratford-upon-Avon (Tiddington) office

Vacancy managed by

David King

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About NFU Mutual

We are a leading provider of General Insurance and Financial Services. From our strong farming roots we’ve grown to become a UK-wide organisation, turning over £1billion annually. Yet success hasn’t gone to our heads. We’re proud to remain completely customer focused, down-to-earth and committed to the rural communities we’ve grown from.

Our ethos - of trust, respect and personal service - lies at the heart of all we do and has seen us build an enviable reputation for exceptional member loyalty. Though we’ve been in business for over 110 years, we have big ambitions for the future. And that’s why we’re looking for talented people to join our growing organisation. Talented people like you.