Contract type: Permanent
Reference number: FIND00579
Working pattern: Full-time
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Based at our impressive Head Office in Stratford-Upon-Avon and with the opportunity to work from home 50% of your time, this Shared Services Administrator role offers the exciting prospect of joining a supportive and inclusive team on a permanent basis.
As a Shared Services Administrator you will be responsible for checking, processing, administering and reporting on financial transactions and resolving related queries whilst maintaining accuracy and compliance with regulatory and corporate requirements and SLAs.
You will process financial transactions and maintain system records in accordance with policies and procedures. You will report and review financial data and information to meet statutory, regulatory and corporate requirements to ensure this is accurate and delivered in the required timescales. You will investigate and prioritise internal and external customer queries to ensure they are resolved timely and effectively, and a high-quality customer service is maintained. You will review and update processes and procedures in line with internal system and regulatory changes, to ensure there is a consistent approach and to mitigate risk. You will maintain and securely store data and financial assets at a sufficient level to meet processing requirements and prevent misappropriation.
NFU Mutual is happy to offer its employees informal homeworking. Our team is located in Stratford-upon-Avon and it would be expected that on average, 50% of your working time would be located from this office, with the remaining days home based should you wish.
You have experience within a transactional financial administration role and possess an intermediate level of excel e.g. v lookups and pivot tables. You have experience of working in a processing and customer focused environment. You ideally have banking or finance system experience.
When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:
We’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being “a great place to work” and are one of only 39 companies across the globe, and the only organisation with headquarters in the UK, to receive a Gallup Exceptional Workplace 2021 award. We were also named in the LinkedIn Top 25 Companies List 2021.
We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.
We are a leading provider of General Insurance and Financial Services. From our strong farming roots we’ve grown to become a UK-wide organisation, turning over £1billion annually. Yet success hasn’t gone to our heads. We’re proud to remain completely customer focused, down-to-earth and committed to the rural communities we’ve grown from.
Our ethos - of trust, respect and personal service - lies at the heart of all we do and has seen us build an enviable reputation for exceptional member loyalty. Though we’ve been in business for over 110 years, we have big ambitions for the future. And that’s why we’re looking for talented people to join our growing organisation. Talented people like you.