We’ve been partnering with Gallup for over ten years to transform our culture and maximise engagement and we’re delighted to pick up this award for the sixth year in a row. In fact, we’re the only company headquartered in the UK to win the Gallup Exceptional Workplace Award and one of just 39 companies globally to be recognised in this way.
The Gallup Awards recognise the most engaged workplace cultures in the world: those organisations that transform their workplaces by putting people at the heart of their business strategies to achieve extraordinary results.
Commenting on the awards, Trisha Jones, HR Director at NFU Mutual said, “We’re delighted to receive this recognition of the exceptional engagement standards we have built with employees at NFU Mutual. Not only will the award help to continue attracting great talent to our business, it also indicates how current employees feel about NFU Mutual as a workplace.
“Our employees’ engagement is something we never take for granted, more so than ever in the last year. We have seen a remarkable level of resilience and teamwork and it’s enabled us to show how much we care about the wellbeing of every one of our employees. It’s central to how we do business and fundamental to NFU Mutual’s ongoing success.
“We actively encourage our new recruits and existing employees to develop their skills and careers at NFU Mutual. This not only ensures that we’re building for our future, but also that our employees are building for their own futures too.
“NFU Mutual is focused on creating an environment where employees can thrive and achieve their full potential. From supporting health and wellbeing to encouraging career development, we’re committed to being a great place to work.”
Gallup states: “When leaders build a culture that supports the employee experience, focuses on strengths, and coaches talent to its full potential, they unleash human motivation, creativity, and innovation. Their culture of excellence puts them far ahead of their competition, and they see returns in retention, engagement, increased productivity, better customer experiences, true organic growth and higher revenue.”
When asked what makes NFU Mutual a great place to work, this is what our colleagues had to say:
“For me, it’s the spirit of being a mutual and values-driven business that really sets NFU Mutual apart as an employer. There’s a culture of kindness and inclusiveness and we get to come to work every day to genuinely do right by our customers. I feel very fortunate to have spent the last 4 ½ years promoting a business that I believe in and would recommend to friends and family.” Jade Devlin, Senior Press Officer.
“NFU Mutual puts its customers at the heart of everything it does, and this culture is reflected throughout the organisation. Even during a year where we have all worked remotely in unusual circumstances, our engagement levels increased to their highest point yet. I am really proud to work for NFU Mutual because we are able to adapt, encourage and fully support each other to be our best!” Hannah Latham, Change Consultant, Group Change (HR Division).
“We place a lot of value on our mutuality and how our customers feel like they’re part of one big family. We do that internally too. The importance of providing exceptional customer experience is reflected in the way we treat our team and colleagues across the business.” Louise Mukherji-Powell, Communications Advisor, Mutual Direct Operations.
“NFU Mutual is a great place to work because they genuinely care. A lot of effort goes into employee wellbeing and the resources available to employees. I’ve been particularly impressed with senior leader visibility and communication. All my colleagues are open and approachable regardless of job level.” Francesca Eastoe, HR Professional Trainee.
“NFU Mutual is a completely different type of company to work for. From the start it felt more local, more inclusive, more appreciative and more interested in me as an individual.. Over the last 7 years, I have been encouraged by my managers and colleagues every step of the way. It feels like people here want you to succeed.” Evita van Gestel, Technical, Quality and Development Manager.
“Everyone has a fabulous can-do and make it happen attitude. Over the past year in particular the collaboration to achieve great things is as strong as ever.” Alex Ramsey, Senior Propositions Manager (Personal Lines).