Agency Network Development

Being the trusted partner everyone can rely on

Agency Network Development

Our Agency Network is at the heart of our business, as the vital day-to-day link with our customers. Join one of our Agency teams and you’ll play a key role in strengthening the network, providing agencies with a range of services that enable Agents to succeed and in return, allow NFU Mutual to achieve its business goals. We offer a range of services, from helping start-up agencies with strategic business planning, targeted investment and agency modelling, to agent recruitment, leadership training and structuring their rewards packages.

Our Agents work closely with the National Farmers Union and the Agency Network Development team also build strong relationships with NFU to ensure an effective working relationship. It’s about working closely with teams across the business and coming up with innovative ideas to support agencies to reach their full potential.


Our key teams

Agency Finance and Governance

This team undertakes various roles that support the recruitment of new Agents, assess the financial implications of changes to an Agency’s structure or the overall offering to Agents, and ensure Agents contracts remain up to date and appropriate for the operations of an Agency.

Agency Management

In this team we’re dedicated to developing our Agency Network. Join us and you’ll be working with one of the sales teams in our regional offices, supporting a wide range of agency services. You could be supporting an agency transition, set up of a new agency, agent recruitment, or supporting with agency property issues with the Head Office Property team. Or you may be supporting with agency investments, propositions or leadership training. Whatever your role, you’ll help make our agencies even more successful.

Flagship Offices

We have flagship offices around the UK that support our Agency Network. The teams in these offices vary in size and include a variety of roles, all focused on supporting our agencies’ businesses. From leadership roles to specialists in sales performance, quality, establishing good practice and leading strategic projects, we support the network by developing a full range of high quality services.

What you could be working on

Join one of our Agent Support teams and you’ll be playing a key role in supporting our Agency Network. You could be involved in:


Helping agencies to create sustainable businesses through effective succession planning.


Setting up new partnerships and supporting agencies to be successful in growing their businesses.


Leading major projects to help the network continuously improve.


Ensuring our agencies remain successful, profitable and respected in their local communities.


Meet some of the team

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Dave Dobson, Agency Manager (North West and Wales)

I joined NFU Mutual’s graduate scheme straight out of university in 2013. The variety of placements really appealed to me, as I didn’t know what I wanted to do for a career. Since then, I’ve had a variety of roles and been able to spend time in some of the best parts of the UK and further afield.

In 2018 I even spent four months in New Zealand on an exchange programme with an agriculture-based insurer there. Alongside all this, I’ve been able to deliver interesting and engaging work at every step of my career and can honestly say I’ve enjoyed every role I’ve had.


Robbie Wallace, Flagship Branch Manager

I love the variety of my work here. I’m effectively running a business within the business and charged with the same aims of fulfilling the overall company goals, so I’m responsible for quality, people, operational issues and KPI’s. I’m also Group Secretary for NFU Scotland, which has brought me closer to our farming members, helping them with issues that aren’t insurance related.

This variety has certainly helped me grow professionally. Advising a range of customers, I’ve had to gain knowledge in different sectors. There’s a lot of product and technical training, as well as courses and workshops available in areas such as business planning, people management and general management. I’d say my management capabilities have certainly been enhanced since joining the business.

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Jane Cann, National Agency Technical Manager

When I joined NFU Mutual in 1986 as a professional trainee, I was impressed with the focus on learning and personal development, which included support to gain CII qualifications. Since then, the business has invested in me throughout my career.

As well as support from my managers and colleagues, I’ve had opportunities to get involved in new initiatives and projects, developing new skills and learning about different parts of the business all the time. Working in the Agency department gives me a fantastic opportunity to interact and work with many NFU Mutual teams to develop the agency network. It’s an environment where you learn so much about the business.

Current vacancies

Here are just some of the vacancies that we currently have available in Agency Network Development. Simply, click on the job title to find out more.

You can see all the jobs we have available by clicking the ‘See all jobs’ button. But don’t forget, if you can’t find your perfect job right now, you can 'Register for job alerts' or ‘Make a speculative application’. That way, we’ll get in touch when a relevant job does come up.

If you have any questions about the opportunities that we have available, or if there's anything else you'd like to know before you apply (or indeed during the application process), please don't hesitate to get in touch.

Email the resourcing team

Sorry. There are currently no jobs available in our Agency Network Development teams. Why not take a minute to search all of the jobs we currently have available? Just in case something else catches your eye. Or if you want to be notified as and when we do have a job available, please register for our job alert by email service.