Learning & Organisational Development

Supporting our colleagues to be the best that they can be

Learning & Organisational Development

We have around 60 people working here in Learning & Organisational Development (L&OD) – in our Stratford-upon-Avon Head Office as well as our York, Bristol and Glasgow Regional Service Centres. Our aim - our passion - is to make NFU Mutual a great place to work, with a winning performance culture and world-class employee engagement. We work in close partnership with each Division focused on business, team and individual performance, to deliver engaging, interactive learning experiences and to make sure that everyone who works with us has the opportunity to be the best they can be.

As a team, we have the skills, knowledge and behaviours needed to deliver the best experience to our customers. The scale of what we do, the sheer diversity of activities, and the pace and conviction with which we do everything, might surprise you. We’re constantly reviewing our approach and solutions to the business, including how we deliver it to our colleagues. We play a critical role in developing people capabilities to meet the needs of the business today and for tomorrow.


Our key teams

Agency Training Specialists

Our training specialists deliver regulated training to enable colleagues in our Agency network to provide the best possible service to customers.

Business Partners

In short, we’re trusted advisers, working in partnership with our internal customers and providing L&OD expertise to enable the business to achieve its strategic objectives.

Centre of Expertise Leadership Development and Organisational Development

We develop, deliver and constantly refine a comprehensive, effective and accessible leadership development offer which is fully aligned to current and future business needs. We help to create the right environment so that everyone here is able to reach their full potential.

Centre of Expertise Talent and Career Development

Our job is to ensure that we continue to appoint, develop and retain current and future leadership and technical talent. In other words, to make sure that we’re growing our own people in order to best deliver our business strategy.

Change Programmes

We consult on and lead agile project teams to drive and embed strategic change through compelling and innovative learning solutions.

Leadership Team

As well as managing the L&OD function, we develop and communicate a clear vision and direction in line with our company objectives, L&OD and HR Divisional plans. We support and develop each of our team to provide a professional and commercial service, continuously looking ahead to create the best learning function that supports business performance.

Learning Services

Embracing new learning practices and techniques, we’re driving a shift towards modern workplace learning and enhanced performance, while maintaining integrity and professional standards across everything we do.

What you could be working on


Learning Business Partners immersed in 8 Divisions supporting the delivery of business results.


Providing learning solutions to around 7,000 NFU Mutual employees, Agents and Agency staff.


Delivering around 2,200 courses to 14,000 delegates.


Delivering Leadership and Management Development programmes to all levels in the organisation.


Offering award-winning Graduate and Apprenticeship programmes across all areas of our business.

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Delivering on average 14,000 delegate days of learning to embed new capabilities.


Supporting 20,044 internal assessments to employees and the Agency network.

Developing your career

Developing careers and business performance is what we do – so it’ll come as no surprise to hear that we’re passionately committed to your continued personal and professional development. Apprenticeships, professional qualifications, external conferences, online forums, role swaps, secondments, projects - just a small taster of what’s available to you here in Learning & Organisational Development and across our organisation.


Meet some of the team

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Gary Pearce, Learning Development Specialist

I joined NFU Mutual straight after my A-levels in 2004. What really impressed me was that they were willing to invest in me from the start. There are always lots of opportunities here and I’ve worked in several different divisions. For example, four years ago I moved from commercial underwriting to learning and development.

The business has always invested in me - from gaining my CII qualifications as an underwriter to learning a new set of skills in my current role, including gaining my CIPD level 5 diploma in Learning & Development. Of course, you have to take ownership of your own career, but the opportunities are there.


Matt Watson, Leadership Development Specialist

I’d heard that NFU Mutual look after their people, but when I joined in 2019, I wasn’t expecting it to be as friendly as it is. It’s not only friendly, but you’re respected and encouraged to develop yourself, as well others.

For a fairly large company it has a certain family feel to it. It’s also fun - I love that people take time out to chat with each other and not just about work. So, we walk the talk when it comes to our guiding principles and being a great place to work. I feel very lucky to play a part in making this happen.

Current vacancies

Here are just some of the vacancies that we currently have in Learning & Organisational Development. Simply, click on the job title to find out more.

You can see all the jobs we have available by clicking the ‘See all jobs’ button. But don’t forget, if you can’t find your perfect job right now, you can 'Register for job alerts' or ‘Make a speculative application’. That way, we’ll get in touch when a relevant job does come up.

If you have any questions about the opportunities that we have available, or if there's anything else you'd like to know before you apply (or indeed during the application process), please don't hesitate to get in touch.

Email the resourcing team

Sorry. There are currently no jobs available in our Learning and Organisational Development teams. Why not take a minute to search all of the jobs we currently have available? Just in case something else catches your eye. Or if you want to be notified as and when we do have a job available, please register for our job alert by email service.