Facilities Technical Coordinator

• Ensure the smooth operation and maintenance of NFU Mutual facilities


• Coordinate planned and preventative maintenance across UK-wide sites


• Triage unexpected issues and coordinate the appropriate response

We have an exciting opportunity for a Facilities Technical Coordinator to join our Facilities Team at NFU Mutual. As part of our Properties Department, this permanent role focuses on the hard facilities and physical asset management of sites across our UK-wide business. 

Our Properties Department provides our business, employees, and the Agents across our UK-wide Agency Network with high-quality, safe and secure work environments. As Facilities Technical Coordinator, you’ll be responsible for coordinating the planned and preventative maintenance needed across all our sites. You’ll also be the first point of call when any unexpected issues arise and will actively put in place the support required to resolve these issues.

In this crucial role, you’ll ensure the smooth operation and maintenance of facilities.  You’ll ensure our sites are operating within agreed parameters, run efficiently and able to meet the needs of our employees and the NFU Mutual agency network. You’ll deal with any issues that arise, quickly and effectively, whilst causing minimal disruption to employees and agency staff.

As you’ll occasionally need to travel to sites across our UK-wide business, you’ll have access to a pool car.  

You use your good working knowledge of Building Management and Health and Safety to analyse situations and respond accordingly. Your operational knowledge of mechanical and electrical systems, along with an understanding of building management systems and infrastructure, enables you to adapt to unexpected situations and confidently coordinate the support required. Your strong stakeholder management skills and proactive approach ensure you always provide excellent customer service. 

• To join our team, you’ll also have; 


• Strong written communication and interpersonal skills


• Proven ability to work in a fast-paced team, demonstrating resilience under pressure


• Working understanding of Health and Safety legislation and statutory regulations


• Working knowledge of using building management systems


• Experience of developing and maintaining relationships with external stakeholders.


• Experience of using Microsoft Office


• Full UK driving licence. 

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique.  We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.   

We recognise that some candidates may experience barriers during  the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.

We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:   

• Salary of up to £37,000  


• Annual bonus (up to 10% of salary) 


• Contributory pension scheme, up to 20%, including your 8% contribution


• 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme


• A Family Friendly policy that helps you balance your work and family responsibilities


• Access to savings at High Street brands, travel and supermarkets


• £20 contribution to a monthly gym membership – subject to T&Cs


• Health and wellbeing plan - cashback for dentist, opticians, physio and more


• Access to voluntary benefits, including health assessments, private medical insurance and dental insurance


• Employee Volunteering - volunteer in the community for one day each year


• Unlimited access to Refer a Friend £500 bonus scheme


• Life Assurance cover of 4 x salary


• Employee discounts of 15% on a range of NFU Mutual insurance policies. 

We’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being “a great place to work” and are one of only 57 companies across the globe, and one of only two organisations with headquarters in the UK, to receive a Gallup Exceptional Workplace 2023 award. We were also named in the LinkedIn Top 25 Companies List 2021, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023 and 2024.

We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.