Commercial Lines Underwriting
We’re responsible for NFU Mutual’s Commercial Lines underwriting strategy – which is aimed at delivering sustainable profitable growth whilst effectively managing and controlling our commercial insurance exposure and risk. We decide where we want to write business, what lines of business we want to write and what type of risks we want to attract. Our strong technical underwriting capability ensures that we’re delivering excellent underwriting judgement and consistent decision making across our General Insurance business. We’re also responsible for governance and control around technical underwriting.
Package Insurance
Package Insurance is all about protecting business owners, their employees, and their business assets. At NFU Mutual, when we say, "Package Insurance", we're talking about business clients with up to a £3 million turnover. This means a fast-paced, dynamic environment - with work split between phone calls and actions coming through the Agency.
Small Medium Enterprise and Mid-Market
This team looks after existing customers who may want to change or renew their policies. This means looking at the annual renewal to ensure customers keep the correct level of coverage. This involves managing any changes to a policy that a customer might want mid-term, such as taking on new risks. We work with a wide variety of sectors and businesses, everything from castles to water parks.
Mid-Corporate and Estates
The Mid-Corporate and Estates Team deals with our higher value policies, such as estates and any premium exceeding £35,000. These larger cases will usually be more complex, with broader levels of risk, and often involve dealing with Agencies and third parties rather than directly with the business. The team works with high-net-worth customers, such as mansion houses and farms, as well as renewables, solar farms and biomass boilers, making sure they have the cover they need.
New Business
Working closely with our Agency Network, the New Business Team assesses Agents' quotes for new insurance policies under £10,000 and decides whether they're acceptable and offer the right level of cover. On top of this, we also develop training workshops to help Agents refine their submissions. This allows NFU Mutual and the Agencies to help each other, creating a smooth and efficient process for delivering to new customers.